Are we Quality Assurance or Testers?

An often overshadowed aspect of building great products is ensuring these products are reliable and perform as expected. Similar to physical products, the quality of a digital product has a large impact on the customer/user experience. Typically a quality assurance (QA) or software testing team leads this effort. But, what is the difference between QA and testing, and does it matter? We believe so, and so should you.

The debate on QA versus testing is not new. In fact, it has been bantered about for more than a decade. In my organization, we recently had our own internal debate on the difference between QA and testers. As our company grows and evolves, we wanted to align our titles to reflect what we actually do. Having partnered with numerous engineering teams on client projects, many may be having similar conversations.

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Further reading: Are we quality assurance or testers?