Improving Software Testing by Changing Culture

There are often two approaches to improve software testing and software quality: you can get better at finding defects or you can get better at reducing the number of escaped defects. This presentation focuses firmly on the second option, how to set up teams and organisations that produce high quality products at source.

Surprisingly much of this isn’t about technology, it is about the mindset of the software testing team, their levels of responsibility and clarity of their goals. These concepts are often wrapped up in the catch all term ‘Employee Engagement’. It is no coincidence that, as many surveys have demonstrated, high performing organisations are also those with the highest engagement levels.

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